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Putting Your Design Where Your Money Is


For the past several years, I’ve been walking around with a wallet that is actually the insert for a larger one. At first this was because wallets just seemed bigger than they should be, But over the years I realized that I’ve never found a wallet...
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Implications of Self-, Outsourced- and OEM-Hosting


The last couple of month I've been talking to many software vendors in China and Singapore and the topic of SaaS hosting is a recurring pain point highlighted by those I...
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Lessons from the Holiday Season: Optimize


Everyone puts on a little weight during good times – vacations and holidays are notorious times for over eating, relaxed behavior and good feelings. Well for businesses, the vacation has come to an abrupt end. After years of easy credit and a...
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Cross Salesforce.com and Amazon S3?


You get Appirio Cloud Storage for Salesforce.com, a new SaaS offering from Appirio that taps Amazon S3 to extend the storage capabilities of Salesforce.com. (We toyed with calling it SalAmaForce3 but didn't really see that...
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A bench with two seats


A few weeks ago, I had the opportunity to hear Joshua Gutwill, a researcher at the Exploratorium, speak about Instrumenting Chaos: Understanding the Visitor Experience in a Free-Choice Environment. In the Q&A part of the talk, someone asked if...
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The Measurement Inversion in PMS


In his book How to Measure Anything - Finding the Value of Intangibles in Business, Douglas Hubbard makes an astute observation regarding how companies measure the value of their IT or software projects: ...
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